Terms and Conditions & Privacy Policy

Returns and exchanges

We do not accept returns, exchanges or cancellations once delivery arrangements have been made. Please do make contact if you have a problem with your order. Please note for custom hand-painted furniture, someone must be at the property to check the piece and sign to say they’re happy and accept.

Products

We do make every effort to display all colours, features and details of each product, however, we cannot guarantee that these will be accurate with the electronic device you are using and these may be displayed differently. 

All Crochet items are made with 100% organic cotton and filled with 100% Hi-Loft polyester which is hygienic and flame retardant. Please do not leave children unattended at any time when using these items.

Belle the rabbit and friends are not toys. Please keep out of reach of young children and pets due to small parts.

Please note: All products are handmade, hand-sewn or hand-painted. By nature they may have imperfections.

Workshops

Please refer to terms and conditions on bookable page of workshops

Personal data

We do not sell or share any personal data - ever

Payments

All payments on the shop are managed by Stripe and and are subject to Stripe terms and conditions

All payments for workshops and gift cards are mansged by Square and are subject to Square terms and conditions.

Incomplete or Inaccurate address

Please check carefully when you enter your address: If an order is received with an incomplete/inaccurate address we will not be responsible for any difficulties that arise with the delivery. No items will be replaced that have been lost or undelivered as a result of this.